{"product_id":"bells-ottego","title":"Bells otago","description":"\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e Dahlia Tuber Policy\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003ePlease read carefully before purchasing. If you are not comfortable with any of the conditions listed, do not place an order.\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eThe following terms are strictly enforced.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eBy purchasing from itsPipersPetals.com, you acknowledge that you have read, understood, and agreed to all terms listed in this policy. These terms are legally binding and non-negotiable. Shipping carries risks, and all responsibility for weather-related damage is assumed by the customer.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eI SELL RUNTS AND UGLY TUBERS.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e If that bothers you, please, PLEASSSEEEEE do not order from me. I will not entertain any messages or emails about tuber size or looks. \u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eAll tubers that I sell have an eye, an intact neck, and body, and would be tubers that I personally would be happy with. I will not sell anything I wouldn't want to receive myself. \u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eShipping \u0026amp; Weather\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOrders ship starting late March Monday–Wednesday via USPS or UPS Ground.\u003c\/li\u003e\n\u003cli\u003eShipping is a flat rate of $14\u003c\/li\u003e\n\u003cli\u003eI will combine orders automatically and will refund any excess shipping charges as I go through orders. \u003c\/li\u003e\n\u003cli\u003e**Combined orders must have the same email. No exceptions, sorry! \u003c\/li\u003e\n\u003cli\u003eDo not order if your temperatures are below freezing.\u003c\/li\u003e\n\u003cli\u003eOnce the package is dropped off with USPS or UPS, Piper’s Petals is no longer responsible for delays, damage, or conditions caused during transit.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eTubers at Time of Shipping\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAll tubers are guaranteed to be healthy and viable with a visible eye that is circled at the time of shipping\u003c\/strong\u003e, supported by internal tracking and timestamped photos taken prior to shipment.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAll tubers have been bloom confirmed during the 2025 growing season\u003c\/strong\u003e, and are true to variety. I am the only one who has touched these plants and tubers and while there is always a chance of possible unintentional human error, I am extremely confident that all tubers are labeled correctly and are being sold as the variety they are listed as. \u003cstrong\u003eI would NEVER ever intentionally share mislabeled, diseased,or poor quality dahlias. I take the trust you all have put into myself and my business very seriously, and it is extremely important to me that you are happy with your dahlias. I would never intentionally do anyone dirty, that’s a promise. \u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003eThere are no guarantees once the package is in the hands of the carrier. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eDamage or Issue Claims\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou have 24 hours from the exact time of delivery (as documented by USPS or UPS) to contact Piper’s Petals with any concerns.\u003c\/li\u003e\n\u003cli\u003eThis 24-hour window begins the moment the carrier marks the order as “delivered”, not when you open the package.\u003c\/li\u003e\n\u003cli\u003eTo be eligible for review, you must provide clear photos and written communication within that 24-hour period.\u003c\/li\u003e\n\u003cli\u003eAfter 24 hours, no complaints will be accepted.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003cspan\u003e\u003cstrong\u003eVirus and Disease Disclaimer\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eI am a licensed and inspected grower by the Washington State Department of Agriculture (WSDA) and in full compliance.\u003c\/li\u003e\n\u003cli\u003eAny tuber that shows signs of virus or disease is immediately culled.\u003c\/li\u003e\n\u003cli\u003eTools and growing supplies are regularly disinfected with bleach.\u003c\/li\u003e\n\u003cli\u003eHowever, viruses can be present without visible symptoms, and the only way to verify viral status is through individual lab testing, which is not performed.\u003c\/li\u003e\n\u003cli\u003eIf you require tubers tested for virus, or if you are not comfortable with this level of risk, do not purchase.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eNo Refunds or Replacements\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRefunds, returns, and replacements are not promised and are issued only at the discretion of Piper’s Petals.\u003c\/li\u003e\n\u003cli\u003eCommon reasons that refunds or replacements may not be issued include:\u003c\/li\u003e\n\u003cli\u003eViral or bacterial disease\u003c\/li\u003e\n\u003cli\u003eShipping\/storage issue \u003c\/li\u003e\n\u003cli\u003eTuber decline or death after the 24-hour window, improper overwintering, or inexperience with storing tubers\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eHeat Pack Option\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd a 48-hour heat pack for $3 each.\u003c\/li\u003e\n\u003cli\u003eHeat packs help but do not guarantee protection from freezing.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCustomer Responsibility\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou must track your package and bring it indoors immediately.\u003c\/li\u003e\n\u003cli\u003ePiper’s Petals is not liable for cold-weather or transit-related damage.\u003c\/li\u003e\n\u003cli\u003eAll winter-shipped orders are at the customer’s own risk. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFinal Agreement\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eBy purchasing from Piper’s Petals, you:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eConfirm that you have read, understood, and agree to all terms listed above\u003c\/li\u003e\n\u003cli\u003eAccept full responsibility for the tubers once they have been delivered\u003c\/li\u003e\n\u003cli\u003eUnderstand that no guarantees, refunds, or replacements are promised beyond the 24-hour window and are at Piper’s Petals’ discretion\u003c\/li\u003e\n\u003cli\u003eConfirm that you are an experienced grower capable of properly growing and overwintering tubers\u003c\/li\u003e\n\u003cli\u003eRelease Piper’s Petals and its owner, Maddie, from all liability beyond the 24-hour post-delivery window\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e These policies are in place to protect the integrity of my work, support transparency, and maintain fairness for both buyer and seller.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThank you for your understanding and for supporting small-scale growers.\u003c\/p\u003e\n\u003cp\u003e— Maddie, Owner \u0026amp; Grower, Piper’s Petals\u003c\/p\u003e","brand":"Pipers Petals- Dahlias \u0026 Cut Flowers","offers":[{"title":"Default Title","offer_id":49742705754358,"sku":null,"price":13.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0735\/0507\/9542\/files\/10D1864D-D426-47E1-A82A-49F96187BBBF.jpg?v=1774657744","url":"https:\/\/itspiperspetals.com\/products\/bells-ottego","provider":"Pipers Petals- Dahlias \u0026 Cut Flowers","version":"1.0","type":"link"}